I am currently accepting new clients for consulting gigs.

Whether you’re just starting to build a support team or are integrating multiple companies, it’s important to have a vision of where you want to end up, and a plan to get there. I can help.

  • Team building and planning
  • Choosing software and negotiating contracts
  • Defining customer base characteristics and building user profiles
  • Discovery and requirements gathering
  • Documentation, action plans, and recommendations
  • Team transitions & training
  • Efficiency and streamlining
  • Self-help and user portals
  • Philosophical leadership and training

I specialize in unique organizations and offbeat situations, so if you like what you see, contact me.