I am currently accepting new clients for consulting gigs.
Whether you’re just starting to build a support team or are integrating multiple companies, it’s important to have a vision of where you want to end up, and a plan to get there. I can help.
- Team building and planning
- Choosing software and negotiating contracts
- Defining customer base characteristics and building user profiles
- Discovery and requirements gathering
- Documentation, action plans, and recommendations
- Team transitions & training
- Efficiency and streamlining
- Self-help and user portals
- Philosophical leadership and training
I specialize in unique organizations and offbeat situations, so if you like what you see, contact me.